All the professionals at the Centre Médical Eaux-Vives are committed to guaranteeing the quality and safety of your care on a daily basis.
The Centre Médical Eaux-Vives is committed to continuous improvement in the quality and safety of care, placing the patient at the centre of its concerns. Over the years, it has developed a genuine quality culture within the establishment.
Our policy of continuous improvement in the quality and safety of care is defined by a number of objectives designed to offer high-quality, personalised care to all our patients:
Throughout the year, we measure various indicators such as patient satisfaction.
A watchdog has also been set up to monitor the most stringent requirements:
We would like to inform our patients that appointments missed or cancelled less than 48 hours in advance will be billed at CHF 80. Basic insurance does not cover these costs.