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      • Luzerner Höhenklinik Montana
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      • Quality management

      Quality management

      Quality is important to us. We have completed and passed the ISO 9001:2015 certification in accordance with the latest requirements.

      Quality is important to us. That's why we are ISO-certified. ISO 9001:2015 certification defines the standards that an organisation must meet in order to provide products and services that meet customer expectations and any regulatory requirements. At the same time, the management system should be subject to a continuous improvement process.

      The Luzerner Höhenklinik Montana has a management system that fulfils the following requirements according to the SQS certificate:

      • Field of activity: Rehabilitation
      • Certified area: entire clinic
      • Normative basis: ISO 9001:2015 quality management system

      The LHM is also

      • accredited by the "Pulmonary Rehabilitation and Patient Education" commission of the Swiss Society of Pneumology.
      • accredited by the Swiss Working Group for Cardiac Rehabilitation SAKR.
      • accredited by the Swiss Academy for Psychosocial and Psychosomatic Medicine SAPPM.
      • certified by the Swiss Society for Sleep Medicine, Sleep Research and Chronobiology SGSSC.

      Zertifikat ISO 9001

      ISO 9001:2015 – Swiss Safety Center (SSC)

      Some of our clinics are certified according to this standard, which is widely used and comparable both nationally and internationally. It shows the requirements that have to be implemented with regard to customer needs as well as product and service quality. The standard is thus a proven instrument for increasing the transparency of operational processes and subsequently optimising the efficiency of corporate performance. The annual review by the certification body SSC also ensures continuous and sustainable improvement of the management system.

      For more information
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      • Luzerner Höhenklinik Montana
      • About us
      • Quality management