Well

The Well healthcare platform connects key players in the healthcare sector such as doctors, pharmacies and our hospitals. The Well app gives you free access to a wide range of efficient healthcare services. You can obtain medical advice independently and according to your needs - around the clock, via your preferred channel, quickly and easily.

Well is a joint project between Visana, CSS, Medi24, DocMorris, Galenica and Swiss Medical Network. It is leading the Swiss healthcare system into a digital future.

Symptom-Checker
Advantages
Services
FAQ
Symptom-Checker
Advantages
Services
FAQ

Symptom checker of Well

Clarify questions about your health: check symptoms, arrange doctor's appointments, order medication and much more. It's all very easy with the Well app.

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The advantages of Well

Check symptoms & get feedback

The assistant in the Well app shows you exactly what to do in the event of illness

Many functions of the Well app are free of charge for insured persons

Online pharmacy

The services of Well

Symptom-Checker

Answer a few questions about your symptoms and in a few minutes you will receive an initial assessment and a recommendation for the next treatment steps, be it a home remedy, a medication or a doctor's appointment.

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Guide to diseases, medicines and home remedies

Find information on complaints, diagnoses or illnesses and, depending on the symptom, receive helpful suggestions for medication - original preparations and generics/biosimilars - or home remedies.

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Arztsuche

Want to find a family doctor or specialist near you? You can find all Swiss Medical Network doctors and pharmacies in the Well app and save them as favourites.

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FAQ

Does the Well app replace the doctor?

No. Well does not replace doctors, but rather the often confusing search on the Internet. The digital guide has a simple structure and provides patients with easy-to-understand information.

Is data protection guaranteed?

Yes, the app fulfils all security and data protection standards. The health data is in the exclusive possession of the end users and cannot be viewed by any other party without their consent. No data is passed on to insurance companies.

Does Swiss Medical Network offer the Well app itself?

No. Well is an independent platform and is operated by Well Gesundheit AG. The terms of use of the Well app apply.

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The Well app works on smartphones and tablets with operating systems iOS 12.0 and Android 5.1 or higher.